Service Catalog Readiness Self Assessment

Discover how your organisation can start a Service Catalog today. This self assessment will indicate your level of Readiness and the optimum strategy to follow.

Service Catalog Management (SCM) - manages the development and ongoing lifecycle of the Service Catalog. The Service Catalog itself provides a detailed list of current and planned services along with those that were once on offer to the business by IT.

When talking about ‘a service’ there are three perspectives to take into account:

  1. IT perspective – how IT talks meaningfully internally
  2. Business perspective – how IT is seen to contribute to business performance.
  3. User perspective – how individuals view what IT does for them.

The Readiness Self Assessment Questionnaire will help you assess whether your organisation is ready to implement a Service Catalog, from both an IT and Business (Customer) perspective.

Register below to access the Readiness Self Assessment and discover how your organisation can start a Service Catalog today.

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