EMC Infra Services
Training Services
EMC Infra offers an extensive range of training courses designed to make your staff productive as quickly as possible. Each course is comprised of core units, with a range of optional modules to best meet your knowledge needs.
Our Courses
Our comprehensive range of courses cover end user training and administrator training, through to certification and customization courses for developers.
IE01 Service Desk Operator
IE02 Change Manager
IE02A Task & Approval Officer
IE02B Advanced Workflow
IE03 Service Desk Administration
IE04 Change Administration
IE06 Customizing Customer Portal
IE08 Service Level Management
IE11 Customizing Reports
IE12 CMDB Design & Implementation
IE13 Screen Designer
IE14 Customizing Customer Survey
IE15 Customizing Email and Letters
ICD01 Infra Certified Developer Basics
On-Site training
EMC Infra Consulting Services offer on-site training classes to bring everyone, from beginners to administrators, up to speed. Our instructors provide comprehensive course materials at your location. We offer you a smooth transition with minimal expense and less time spent away from work.
Regular courses at Infra offices
Perfect for new staff or refresher training, our regular scheduled courses allow you to keep your staff skills up to date. For details of the next series of courses please contact your account manager.
Train the Trainer
Take complete control of your training by opting for our Train the Trainer Package. Our instructors will ensure your trainers are up to speed and provide you with licensing for our comprehensive training manuals.
Training customized for you
Custom training for your organization's particular requirements can always be catered for, with course material customized to reflect your unique configuration and implementation. Ask your account manager for more information on this service.
Request more details, or book a course
EMC Infra clients can find full course details of Infra training courses on the EMC Infra Clients web site. For access, or general information about Training, please contact EMC Infra.
For more information on our products and services Contact EMC Infra