EMC Infra showcases end-to-end IT Service Management on stand P32/P33
News21st October , 2008
Demonstrating new levels of integration between EMC Smarts Application Discovery Manager and EMC Infra
EMC Infra is showcasing its100 percent web-based solution for best practice IT Service Management - voted Best Service Management Product of the year by Network Computing Magazine – on stand P32/P33 at the itSMF Conference, 10-12 November 2008 in Birmingham. EMC’s end-to end Service Management solution powered by a Federated CMDB with plug-in connectors to third party applications, automates Configuration and Change workflow processes and features fully integrated Customer Portal and Service Catalog.
On the stand, EMC Infra is giving the UK's first public demonstration of the recently announced integration between EMC Smarts Application Discovery Manager (ADM) and EMC Infra. New levels of integration between EMC's core IT management applications allows customers to apply the power of automated application discovery to support dependency-driven Change Management, service impact analysis and automated Configuration Management Database (CMDB) population.
EMC Infra has a special focus on the role of the Service Catalog in guiding service development and enhancing communication between IT and the business for business advantage. A free Service Catalog whitepaper will be available from the stand, and conference delegates can enter a prize draw with the chance to win Apple’s latest iPOD Touch.
EMC Infra is also hosting an interactive session - ‘Readiness for Service Catalog’ – at 11.20 am in the Terrace Room on Tuesday 11th November, where delegates can take a simple test to help assess their organisation’s Readiness for a Service Catalog. For details see Conference timetable at www.itsmf.co.uk
About EMC
EMC's Infra, Smarts and Voyence product families support and enhance IT Process Automation in enterprise organisations. Developed on the foundations of ITIL best practice, EMC's Process Automation suite delivers end-to-end IT Service Management, visibility and control by enabling and improving the Service Desk function, service-centric CMDB and CMS population and federation, as well as key processes related to Workflow, Incident, Problem, Event, Change, Configuration Management and ensuring IT compliance.
EMC Corporation (NYSE: EMC) is the world's leading developer and provider of information infrastructure technology and solutions that enable organisations of all sizes to transform the way they compete and create value from their information. Information about EMC's IT Process Automation product suite can be found at www.emc.com and www.infra.co.uk
Contact
Janet Willis
Purple Moon
Tel: 07071 225 906
purmoon@aol.com
# # #
EMC is a registered trademark of EMC Corporation. All other product and company names herein may be trademarks of their respective owners.
This release contains “forward-looking statements” as defined under the Federal Securities Laws. Actual results could differ materially from those projected in the forward-looking statements as a result of certain risk factors, including but not limited to: (i) adverse changes in general economic or market conditions; (ii) delays or reductions in information technology spending; (iii) our ability to protect our proprietary technology; (iv) risks associated with managing the growth of our business, including risks associated with acquisitions and investments and the challenges and costs of integration, restructuring and achieving anticipated synergies; (v) fluctuations in VMware, Inc.’s operating results and risks associated with trading of VMware stock; (vi) competitive factors, including but not limited to pricing pressures and new product introductions; (vii) the relative and varying rates of product price and component cost declines and the volume and mixture of product and services revenues; (viii) component and product quality and availability; (ix) the transition to new products, the uncertainty of customer acceptance of new product offerings and rapid technological and market change; (x) insufficient, excess or obsolete inventory; (xi) war or acts of terrorism; (xii) the ability to attract and retain highly qualified employees; (xiii) fluctuating currency exchange rates; and (xiv) other one-time events and other important factors disclosed previously and from time to time in EMC’s filings with the U.S. Securities and Exchange Commission. EMC disclaims any obligation to update any such forward-looking statements after the date of this release.
For more information on our products and services Contact EMC Infra