News

2008

  • EMC Infra positioned in the 2008 ‘Magic Quadrant for IT Service Desk'
    • November, 2008
  • EMC Infra launches new online ‘Readiness Assessment’ for Service Catalog
    • November, 2008
  • EMC Infra showcases end-to-end IT Service Management at itSMF Conference 2008
    • October, 2008
  • Press Release: Barnardo's chooses EMC Infra service desk to take care of business
    • October, 2008
  • Press Release: EMC brings the power of Automated Application Discovery to the Service Desk
    • September, 2008
  • Press Release: St Helens first to hit new standard with EMC Infra Service Desk
    • July, 2008
  • Forrester Wave for Service Desk Management Tools, Q2, 2008 - Download today!
    • April, 2008
  • Independent Research Firm Cites Infra as a Leader in Large Enterprise Evaluation of Service Desk Management Tools Report
    • March, 2008
  • EMC's InfraT Wins "Service Management Product of the Year" at Network Computing Awards 2008
    • March, 2008
  • EMC ACQUIRES LEADING IT SERVICE MANAGEMENT (ITSM) SOFTWARE PROVIDER, INFRA
    • March, 2008

    2007

  • New EMC Smarts connector for Infra
    • November, 2007
  • Infra expands North American presence into Canada
    • November, 2007
  • Infra opens new office in Southern France
    • November, 2007
  • Gartner Magic Quadrant Press Release
    • October, 2007
  • Australian Help Desk Users name Infra #1
    • September, 2007
  • Leading law firm Herbert Smith selects Infra global service desk software
    • August, 2007
  • Hampshire Constabulary automates ITIL processes with Infra service desk
    • August, 2007
  • Sophisticated online forms made simple with new Infra Request Submission Designer
    • August, 2007
  • Infra Wins Major Network Computing Award
    • March, 2007
  • Wolverhampton City Council Chooses Infra
    • March, 2007
  • EMC Infra launches the 'Power of Automation' at the Service Desk and IT Support Show 2007
    • February, 2007
  • Infra Vendor of Choice for Helpdesk Managers
    • January, 2007
    2006

  • figleaves.com covers the issue with Infra software
    • December 07, 2006
  • Infra Wins European Top Tool Award 2006/07
    • November 23, 2006
  • Infra Demonstrates Commitment to Knowledge Management
    • October 25, 2006
  • Infra announces next wave of connectors for ITIL Infra
    • October 5, 2006
  • Infra Provides Fully Integrated ITIL Service Management with Infra Version 8
    • September 4, 2006
  • Infra Achieves Enhanced Pink Verification for ITIL Support
    • August, 2006
  • Infra wins prestigious Helpdesk Institute Excellence Award 2006
    • May 5, 2006
  • EMC Infra, to showcase their ITIL Service Management solution at ThinkHDI 2006
    • March 17, 2006
  • Hatch selects Infra to support its 24 x 7 Service Desk
    • February 13, 2006
    2005

  • Infra earns PinkVerify™ certification for Release Management
    • December 15, 2005
  • Infra earns KCS verification for best practice in knowledge management
    • December 15, 2005
  • Infra a finalist in the NSW ATS Patrons' Awards
    • September 5, 2005
  • Infra achieves industry first with "Windows Server 2003" and "Enhanced ITIL compatible" certifications
    • July, 2005
  • Infra wins the 2005 Consensus Software Awards
    • May 6, 2005
  • Infra showcases global enterprise ITIL solution at UK HITSS 2005
    • February 4, 2005
    2004

  • Infra wins contract with Australian Tax Office
    • August 17, 2004
  • Renewed commitment to UK and EMEA market pays dividends at Infra
    • July 15, 2004
  • IT professionals share vision for Best Practice Change Management
    • May 15, 2004
  • Infra launches Infra 7.0.3 with Advanced Workflow capabilities
    • March 15, 2004
  • EMC Infra accepted into Australian Technology Showcase
    • February 6, 2004
  • Infra named as finalist in Australian technology awards
    • January 24, 2004
    2003

  • Infra releases PDA support for field technicians
    • December 1, 2003
  • Version 7.0.3 delivers enhanced change management capabilities
    • November 18, 2003
  • Brussels Airport implements Infra for IT Service Management
    • November 17, 2003
  • Verisign and Infra present Asset Tracking success at ITIM 2003 Expo
    • September 18, 2003
  • Oklahoma City selects Infra for IT Service Management
    • August 29, 2003
  • Infra certified as .NET Connected
    • July 23, 2003
  • EMC Infra evaluated in leading analyst firm IT Service Desk report
    • June 16, 2003
  • Beverly Enterprises implements Infra for Service Management
    • May 20, 2003
  • Infra earns enhanced PinkVerify ITIL certification
    • May 1, 2003
  • Federal Department replaces Remedy with Infra web-based system
    • March 13, 2003
  • Infra replaces Heat at University of Auckland
    • February 26, 2003
    2002

  • Infra wins US publishing software giant Adobe as client
    • July 30, 2002
  • Roche Pharmaceuticals chooses Infra
    • February 26, 2002
  • infraActive to be released with ITIL stamp of approval
    • May 24, 2002
  • infraActive 5.9 'Technology Ready' for enterprise infrastructure management
    • February 11, 2002
    2001

  • infraActive available under Commonwealth Endorsed Supplier Agreement
    • October 24, 2001
  • Infra client Ronco Inventions: Fulfilment in the E-tailing Age retailing.org magazine
    • May - June, 2001
  • Microsoft recognises EMC Infra as Asia Pacific Finalist for CRM Solution of the Year Award
    • June 27, 2001
  • IT professionals share in infraActive and Microsoft .net vision
    • May 15, 2001
  • EMC Infra named the first Australian Microsoft Gold Certified Partner for Software Products
    • April 12, 2001
  • Microsoft Gold Partner certification acknowledges Infra's track record as a provider of innovative software solutions
    • April 9, 2001
    2000

  • Belgian Army proceeds with planned expansion of Infra software
    • November 24, 2000
  • Painless Helpware upgrades
    • November 8, 2000
  • Infra outperforms US market leaders at CRM Support Show 2000
    • November 6, 2000
  • 100% web application delivers a new generation of customer support
    • October 18, 2000
  • Infra assists Sydney 2000 Games in setting an Olympic first for security
    • October 4, 2000
  • Vendors pave the way to ASP
    • July 3, 2000
  • ZEACOM purchases customer support system from Delta Software
    • April 10, 2000

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